We ship items out as soon possible on confirmation of the order. In general, you will receive your item within the chosen shipping time frame (5~7 business)
The shipping rates effective on date/time of purchase will be displayed during checkout, and will be applied to total bill as per your zone selection. If under any circumstance, the incorrect zone is selected and incorrect shipping rate is applied, we reserve the right to amend the bill and to request the additional charge via any payment method of our choice.
Furthermore, additional shipping fees may apply and will be chargeable after intitial purchase if the package weight or volumetric weight is larger than the standard package size (1kg or 30cm x 30cm x 6cm)
We use volumetric weight when determining the weight of the shipments we send and we understand that this is not always an easy concept to grasp. We want to break down the details for you in order to make it as clear as possible. The cost of transporting a shipment can be affected by the amount of space that it occupies on the carrier, rather than the actual weight. This is the volumetric (or dimensional) weight. The volumetric weight of a shipment is a calculation that reflects the density of a package. A less dense item generally occupies more volume of space, in comparison to its actual weight. The volumetric or dimensional weight is calculated and compared with the actual weight of the shipment to ascertain which is greater; the higher weight is used to calculate the shipment cost.
Volumetric weight is calculated by multiplying the length x height x width of a package and dividing the result by a volumetric factor (5000).That factor varies with the unit of measure.