Skyhigh is a loyalty program introduced by Cool Planet, designed to offer a more rewarding shopping experience on everything including clothing, footwear, accessories, for customers. Members earn points at all Cool Planet and Nick Nack Stores.
Rs.100 SPENT = 1 POINT

1 point = Rs. 1 on every purchase

DEDICATED MOBILE APP

To check out the latest promotions, new arrivals and points balance all at your fingertips

SPECIAL OFFER ON BIRTHDAY
EXCLUSIVE OFFERS

 

 

Terms & Conditions

 

General

  • A nominal fee of LKR 100 is charged as signup fee for the Skyhigh loyalty membership program.
  • The Skyhigh membership program will be activated with the first purchase and points will be accumulated immediately.
  • For every LKR 100 you spend will be offered 1point and 1 point is equal to LKR 1.00
  • Points will expire by the end of every calendar year and/or at COOL PLANET discretion.
  • By becoming a member of Skyhigh privilege program, you provide acceptance to the program rules, terms & conditions which are subject to amendment from time to time without prior notice.
  • Rewards and offers earned through the program may change or be withdrawn without prior information. COOL PLANET will not be responsible for any liability arising from such situation.
  • COOL PLANET reserves the right to modify program structure of “Skyhigh Reward”, including the number of points earned and value of these points.
  • COOL PLANET will not be liable for any unlawful activities or misuse of the “Skyhigh privilege program” memberships or account
  • As a member of “Skyhigh privilege program”, you give your approval to COOL PLANET retaining your information and the use of this information to offer you products and services.
  • COOL PLANET reserves the right to contact members for membership information and account statements even if you have opted out of receiving communications.
  • All relevant taxes (including VAT) or service charges incurred in all transactions involving the presentation of the program shall be borne by the member.
  • This agreement is governed by and shall be construed in accordance with the laws of the Democratic Socialist Republic of Sri Lanka.
  • If the Skyhigh member is inactive for a period of 2 years from the last transaction, Cool Planet reserves the right to deactivate the membership from the Skyhigh loyalty Programme.

Earning

  • Points will be added to your Skyhigh account only upon mentioning your registered mobile number at the time of purchase.
  • All points earned under the program will expire at the end of February, every calendar year.
  • In the event of a purchase return by a member, all points earned on the original transaction for the returned items will be reversed from the members account, including any bonus points earned on promotional items.
  • Your points balance cannot be pooled with the points’ balance of any other member at any point of time.
  • COOL PLANET reserves the right to change all or some of the rules without prior notification. However, COOL PLANET will endeavor to advise you of any changes in the earning rates in advance.
    Points can be earned only upon purchasing COOL PLANET gift vouchers and not upon redeeming COOL PLANET gift vouchers.

Redeeming

  • Members should present their registered mobile number to cash counter in order to redeem points and will be followed by an OTP Process.
  • Points once redeemed against a purchase cannot be re-credited under any circumstances.
  • Points earned in the Skyhigh privilege program can only be redeemed in the country of issuance.
  • Skyhigh privilege points cannot be exchanged for cash and no amount can be returned in cash for purchases made through “Skyhigh Reward” points.
  • If the value of the purchase is more than the value of the points that are to be redeemed, the balance amount must be paid by the member using a valid payment method.

Birthday Discount Conditions

  • Birthday discount is valid only at the Cool Planet and Exibit OGF store.
  • Skyhigh members are eligible for 10% birthday discount for a single purchase during their birthday month.
  • Offer applicable Kids, Men’s, Ladies clothing and toy products only.
  • Offer not applicable in conjunction with other promotions.
  • Offer not applicable on Non-Discounted products.
  • New registered members can redeem the discount on their next birthday.

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